Receiving the initial call in April, this private homeowner, as many do, had an idea that they would like to plant some evergreen trees for boundary privacy in their newly landscaped garden. But they simply did not know where to start.

Quick response and expert guidance

Craig, homeowner from Bedfordshire, had searched for “large trees” and found the allgrowth website, seen other projects, stock and the services offered and, keen to make use of the expert guidance offered by Peter and the team, got in touch via WhatsApp. Peter responded (as he always does!) quickly and helpfully and, after a two-way sharing of photos of stock and the customer’s garden, Peter was able to offer the most practical suggestions.

Craig explained:

“Right from the beginning, Peter was incredibly helpful. We shared photos of our garden and explained our goals, and he offered options for pleached and standard Laurel trees that would suit both our layout and budget. He even identified a key issue we hadn’t considered: poor drainage in parts of our garden due to heavy clay soil. He advised that we address this early to avoid problems for the trees in the long term.”

Support beyond delivery

The allgrowth support from Peter continues through the customer journey. The selected trees were delivered and the customer began to prepare for planting. Stumbling across a drainage issue upon digging the pits for the trees, Craig got back in touch with Peter for advice again. Managing the drainage with pea gravel at the base, the water retention issue was quickly resolved.

The trees are now planted and thriving. Craig has been incredibly impressed throughout, and is more than happy with the end result, stating:

“They’ve transformed our garden, adding structure, beauty, and much-needed privacy. We couldn’t be happier with the service and support we received from Peter and Allgrowth Ltd.”

To discuss your potential tree requirements, for pleaching, screening or statement, get in touch with Peter and the allgrowth team on  07525 652042.